"What I like about Judge Santos is she is very real. She’s a straight shooter, and not only do you get her terrific knowledge and expertise and her neutrality, you get a sense that she really does care about the parties."
"Judge Santos certainly knows that each case is different and all clients require different levels of hand-holding and strong-arming. She’s really in tune with who needs what and how to treat clients. She can switch hats and tell them what they need to hear, which is really helpful."
"Judge Santos is absolutely capable of handling all family law matters: custody, visitation, support, asset division. Even complicated financial matters – she’s very well versed in that. In both of my cases with her we had expert CPAs, and she can speak with them fluently on all of the accounting issues, which is incredibly helpful when you’re dealing with a private judge."
"Judge Santos was generous in sharing with the parties about her own experiences, and to me, that in turn made the parties feel comfortable and heard. It felt as though she understood what these parents were going through, which then allowed them to engage in compromise. What I found most important about her as a mediator was she didn’t make anyone feel rushed or forced. She had a professional guiding approach to mediation that helped the parties feel they had the power, all while giving direction and assistance to the attorneys to get an agreement done."
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